Dentons’ Dublin partners Carlo Salizzo and David Kirton interviewed senior in-house lawyers for a new report, “From AI Adoption to AI Advantage,” and found a new chore for legal: sorting robot-drafted mail to find the two paragraphs that matter.
Everyone got a free ghostwriter, and legal got the bill. AI-generated complaints are long, polished and very sure of themselves, and some teams now use AI to triage the AI. The research is Irish and international, but anyone running US employee relations or privacy requests will recognize it. The fix is boring: intake rules, templates and a clear owner. It fits the pattern in our survey of legal departments sending less to law firms, and our future-proofing guide covers the skills. Teams drowning in data requests are hiring privacy counsel.
“Legal departments are being flooded with AI-generated correspondence, according to a new report by Dentons, the largest global law firm. Employee grievances, customer complaints and GDPR requests are now routinely drafted using AI tools, which has placed a significant burden on in-house legal teams.”
Read: Dentons research highlights volume of AI generated submissions is impacting in-house legal teams at Dentons