When a company’s Marketing, Legal and Common Sense departments work together, potential problems can often be detected early and PR departments will have less clean-up work:

General Mills has taken out language it recently added to its legal terms of service that was reported to have stripped customers of their right to sue the company if they downloaded coupons, “like” the company on Facebook or other social media, or enter into a company-run sweepstakes.

Read: General Mills Reverses Legal Terms Amid Customer Outcry at Today’s General Counsel

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