Lessons for lawyers from a low cost Indian hospital. Perhaps a great article for in-housers to forward to their Biglaw counterparts. If Biglaw does not shape up, will they be forced to ship out as in-house law departments more nimbly adopt time and cost-saving productivity measures?
“You may be surprised that a low cost hospital chain in India offers multiple lessons for lawyers. The World’s Cheapest Hospital Has to Get Even Cheaper (Business Week, 26 March 2019) explains how an already-low-cost operation can go even lower. That message may not be music to law firm partners’ ears, but it should sound melodious to clients. The article tells a great story. Dr. Devi Shetty, a masterful heart surgeon is the founder and chairman of Narayana Health, a chain of 23 hospitals across India that may be the cheapest full-service health-care provider in the world….The legal market has long resisted learning from other industries. I have long found, however, comparison to health care particularly apt for lawyers.”
Read: Lessons for Lawyers from a Low Cost Indian Hospital at Prism Legal