Lawyer phone etiquette apparently leaves much to be desired, and includes eating, drinking and interrupting while others are trying to get stuff done. Who knew? Mind your manners!
“It would seem good communication is a must-have skill for the vast majority of lawyers. Yet, new research reveals they are among some of the worst when it comes to over the phone dealings. A whopping 82% of lawyers (that’s one in four of those surveyed) admitted to demonstrating bad manners while on the blower. Although they’re worse than doctors, nurses and dentists (81%), and accounts (77%), lawyers are not as bad as those in marketing and PR (85%) or HR (87%)…The study, carried out by research agency The Leadership Factor, revealed some further interesting findings….”
Read: Lawyers among worst for phone etiquette at Legal Cheek