If you are looking at rankings and blended rates, you may not be evaluating the right criteria in your outside counsel. As the ABA Journal and BloombergLaw report in an interview with a prominent GC, professional telepathy and other factors may be more important to your organization:
Trevor Faure, Global Leader of Legal Services for Ernst & Young, tells Bloomberg Law’s Lee Pacchia that general counsels at large corporations are looking for four things from the law firms which represent them: professional telepathy, professional prescience, exceptional client service and cost efficiency.…
[Read: Do you have ‘professional telepathy’? It’s what Ernst & Young looks for from firms (video) at the ABA Journal]