Another classic from Michael P. Maslanka – an older piece but it still resonates today:
General counsel are tagged as custodians of their companies’ most crucial, yet most sensitive and volatile asset: its employees. Henry Ford saw them as one big headache, immune from any analgesic’s curative powers: “Why is it that I always end up with a person, when all I really want is a pair of hands?” But it’s a person you get, and if you believe people are of value, then the question becomes how to go about managing, motivating and inspiring them — and, just as important, learning how to unlock their embedded value. Here’s a guide on the do’s and don’ts to reach that goal.
[via No Jerks Allowed: How and Why GCs Can Stop Angry, Rude and Demeaning Workplace Behavior.]
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