GCs’ Pet Peeves

    By canvassing some current and former GCs, Michael C. Ross has collected some pet peeves shared by general counsel about outside lawyers involving quality, service, cost and relationship issues. In-house attorneys may recognize these complaints, such as lack of responsiveness or “arrogant” attitudes. And outside counsel may learn some key tips. For one, don’t treat your client like Rodney Dangerfield.

    GCs’ Pet Peeves

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