Morrison and Foerster LLP reports on recent developments in consumer arbitration that may change the way your company uses standard form agreements:
"A case decided by the California Supreme Court may have marked the end of the use of arbitration as a means of dispute resolution for companies that do business with consumers using standard form contracts. Now, a company that uses consumer arbitration as a method of dispute resolution in California runs a significant risk that it may be forced to undertake classwide arbitration—something virtually no company has agreed to do, and something most are loathe to do without the protections afforded by a judicial proceeding."
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